At Playtomic, we collect the information needed to measure our audiences and use anonymous statistics to improve our application's user experience. We also access your location in order to show you nearby clubs.
To continue using Playtomic, you must accept the Terms of Use, Privacy Policy and the updated Use of Cookies.

Cookie policy


This website uses cookies.

Cookies are pieces of information shared between a website and your Internet explorer. Using cookies allows the user to have a faster and simpler navigation experience. The only personal information held in a cookie is that which you provide. Cookies do not grant access to the data stored in your computer’s hard drive.

Types of cookies

There are two different types of cookies, depending on the time spent on a website:

  • Session cookies

    SThese are only stored in your computer for as long as your Internet navigation lasts. They are erased automatically when your explorer is closed. Generally, they hold an anonymous ID session that allows you to surf a website without having to log in every time. They do not collect any information from your computer.

  • Persistent cookies

    These are stored as a file in your computer and remain there after you close your Internet explorer. This cookie can be read by the website that created it whenever the user visits it again. They are used to collect information during your different visits to a website and are not deleted when you close your browser (hence their name).

For further information about these categories and cookies in general, you can visit the website:"


Our website uses cookies for the following purposes:

  • Accessibility

    They allow the user to surf the website and use its functions, such as accessing secure areas. Without accessibility cookies, the services you requested would not be possible.

  • Performance

    With performance cookies, we collect information about the way our users navigate our website, the services they access more frequently and whether they receive error messages. Performance cookies also allow us to register and keep track of the number of visitors in our website, which is key for us to know how the website is being used and how we could improve its performance. Cookies used for these purposes do not hold information that identifies the user. All their information is anonymous and serves only to improve the site’s performance.

  • Functionality

    Functionality cookies allow us to keep track of our user’s choices (name, language and region) in order to offer improved features. For instance, our site might remember your log-in data so that you do not have to log-in every time you access it from the same device.

    The information held in these cookies is generally anonymous. No information about the user is kept for advertising purposes. These cookies do not track the Internet sites you have visited.

doubleclick.net1 yearIDEUsed by Google DoubleClick to register data and inform about the user’s behaviour on the website after seeing or clicking on one of the ads, with the purpose of measuring their efficiency and showing custom ads.
doubleclick.netWhen session endstest_cookieUsed to check if the user’s explorer allows cookies.
zopim.com1 year__zlcidUsed to enable the chat system Zopim, which offers live chat support.
zopim.com1 año__zlcmidUsed by Zopim to enable live chat for customer service.
zopim.comWhen session ends__zlcstoreUsed to maintain a chat session. This cookie is strictly necessary to use a chat.
zopim.com5 years__cfduidIt allows live chat to offer support and solve doubts directly with customers and web users.
zopim.io6 years__cfduidIt allows live chat to offer support and solve doubts directly with customers and web users.
google.com2 years_gaUsed to distinguish users.
google.com1 minute_gatUsed to limit the percentage of requests.
google.com24 hours_gidUsed to distinguish users.
youtube.com2 yearsPREFWhen creating or logging into a Google account, the following cookies are stored in your computer: PREF, NID, HSID, APISID, SID, SSID, SAPISID, GAPS, LSID, BEAT, ULS. They are used to keep you connected to your Google account when visiting their services again. For as long as your session lasts and you use complements with other sites like ours, Google will use these cookies to improve your user experience.
youtube.com240 daysVISITOR_ INFO1_LIVEUsed to track the views of YouTube videos embedded in our website.
youtube.comWhen session endsYSCUsed to measure the user’s number of views, likes and shares on a video. As a session cookie, it expires when your session ends.
youtube.comWhen session endsremote_sidTechnical cookie used for YouTube’s video service.
facebook.com3 monthsfrFacebook tracks opted-out Facebook users with a cookie (fr) that is used for advertising purposes (according to Facebook's statements in 2012).

Given that using cookies is not necessary to visit our website, we inform you that you can block them by activating the explorer settings that allow you to refuse the installation of all or certain cookies.

Most explorers allow you to be notified of a website’s use of cookies or to automatically block them. If you block them, you will still be able to visit our website. However, some of our services might have a limited performance, and thus your user experience might be less satisfactory.

If you wish to delete the cookies stored in your device (whether it is a computer or a phone), you may do so by accessing the settings of your explorer.

Unless you have adjusted your explorer’s settings, our system will install cookies when you visit our website. All Internet explorers allow you to change this procedure.

You can find more information on how to delete cookies or how to adjust your settings in different explorers in the following link:


By continuing to navigate our website, you accept that we use the aforementioned cookies, for the time periods and in the conditions explained in this policy.


We inform you that we have taken the necessary technical and organizational measures to guarantee the security of the personal data we collect, use and store. We prevent its alteration, loss, processing or unauthorized access, given that we understand the technical situation, the nature of the data stored and the risks posed by human interference and the natural and physical conditionings. However, we ask you to collaborate by keeping secret all passwords used to access the Internet and this website. We remind you that you should inform us immediately of any vulnerability found in our site or in the applications available through it.

Contact information

You may send any questions regarding our cookie policy to the following email address: